Privacy Policy
Introduction
This privacy policy is for this website, www.voceo.com, operated by Voceo (“we,” “us,” or “our”), and governs the privacy of its users who choose to use it. It explains how we comply with applicable U.S. data protection laws and good industry practices related to the collection, processing, and management of personal information. This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage, and store those details, and how your rights are respected. It will also explain the use of cookies, analytics tools, and any marketing or communication practices we employ. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website, and any third parties interact with you and your device in order to serve our services to you. If you have any questions, our contact information is provided at the end of this policy.
Data We Collect
When you visit www.voceo.com or use our services, we may collect certain information about you. This may include personal information such as your name, email address, payment details, and your stated reason for learning a language, as well as technical and usage data such as your IP address, browser type, device information, and how you interact with our courses and content. We collect this data when you sign up for an account, make a purchase, contact us, or browse our site. We also use cookies and analytics software to monitor traffic, understand how users interact with the website, and improve our content and user experience. Cookies are small files stored on your device that help us remember preferences and track anonymous engagement data. You can choose to disable cookies in your browser settings if you prefer.
How We Use This Information
When you visit www.voceo.com or use our services, we may collect certain information about you. This may include personal information such as your name, email address, payment details, and your stated reason for learning a language, as well as technical and usage data such as your IP address, browser type, device information, and how you interact with our courses and content.
Data Security and Retention
We take your privacy seriously and use a range of administrative, technical, and physical measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive information transmitted through our website is encrypted using secure protocols. We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal information at any time. You may also request details about what information we hold about you. To exercise these rights or to ask any questions regarding our privacy practices, please contact us at contact@voceo.com.
Children's Privacy
Our courses are available to learners of all ages, but we do not knowingly collect personal data from children under the age of 13 without parental consent. If we learn that we have inadvertently collected such data, we will delete it promptly.
External Links
Although we aim to include only safe and relevant external links, users are advised to exercise caution before clicking any links mentioned on this website. We cannot guarantee or verify the content of any externally linked websites, and users click such links at their own risk. We are not responsible for any damages or implications caused by visiting external links.
Marketing Emails and Communication
Voceo operates an email list program to inform subscribers about products, services, and updates we provide. Users can subscribe through an online process where they give explicit permission to receive communications. Subscriber information is processed and stored securely and is never shared or sold to outside organizations for unrelated marketing purposes. Marketing emails may contain tracking pixels or links that help us understand engagement and improve communication quality. You can unsubscribe at any time by following the instructions in our emails.
Social Media
We may maintain official profiles on social media platforms. Users are advised to verify the authenticity of any Voceo profiles before sharing personal information or engaging with us. We will never ask for passwords or personal data via social media. Any social media interactions are subject to the privacy policies of the respective platforms.
Changes to This Policy
We may update this privacy policy from time to time to reflect new laws, changes in our services, or improvements in our practices. The updated version will always be available on this page, and continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact
If you have questions or concerns about this privacy policy or your personal data, you can contact us at contact@voceo.com.